CAMPUS RECEIVING

University Print & Mail Services – Campus Receiving, serves as the primary receiving hub for shipments arriving at the University of Utah’s campus. Our team is responsible for receiving, inspecting, and contacting senders for incoming freight, packages, or special services.

Located at 1795 East South Campus Drive, Rm. 253, Salt Lake City, UT 84112 – we are located west of the Huntsman Center, North side docks.

The role of Campus Receiving staff includes verifying shipment contents, preparing deliveries, and when applicable, dispatching them to the appropriate campus locations. Deliveries are processed on a first-in, first-out basis, unless specific handling requirements are needed. In most cases, shipments are delivered to the designated department either the same day or the following day, depending on when they arrive and the size of the order. Freight is held until the receiving department coordinates the pickup or the short-term warehousing.

NEED TO SIGNUP TO SEND PACKAGES OR MAIL? (Click Here) LOGIN TO SMART MAILCENTER? (Click Here) LOOKING FOR STUDENT PACKAGES OR MAIL? (Click Here)

SERVICES OFFERED

RECEIVING

  1. Package Receiving (under 150 lbs.)

  2. Freight Receiving (over 150 lbs.)

  3. Freight Shipping

  4. Radioactive or Hazardous Material Receiving (we do not ship radioactive or hazardous materials)

  5. Oversized Freight Receiving

STORAGE

  1. Bulk Palletized Indoor Climate Controlled Storage

  2. Indoor Climate Controlled Small Box/Document Storage

  3. Indoor Climate Controlled Small Equipment Storage

Campus Receiving has limited storage space. We are not a storage facility or a warehouse.
Campus Receiving services are offered for those departments or buildings without a receiving dock or who may not be capable of receiving shipments from third party carriers or who work from home and need items received to campus. Service is meant only to receive and temporarily hold items until a final delivery or pick up can be arranged.
paper

RECEIVING (Click for More Information)

See list below for additional details about receiving.

TEMPORARY STORAGE (Click for More Information)

LESS THAN 5 BUSINESS DAYS FROM THE DATE OF RECEIVING
ALL PACKAGES OR FREIGHT CAN BE HELD IN TEMPORARY STORAGE FOR A MAXIMUM OF 5 BUSINESS DAYS FROM THE DATE OF RECEIVING FROM A CARRIER AT NO CHARGE.
Packages or freight without the proper contact information will be held until the sender or recipient is located.

SHORT-TERM STORAGE (Click for More Information)

MORE THAN 5 BUSINESS DAYS FROM THE DATE OF RECEIVING
ALL PACKAGES OR FREIGHT HELD IN TEMPORARY STORAGE AFTER 5 BUSINESS DAYS FROM THE DATE OF RECEIVING FROM A CARRIER WILL BE CONSIDERED “SHORT-TERM STORAGE” AND CHARGED A  FEE OF $0.66 PER SQUARE FOOT PER DAY.
Arrangements for holding a package or freight as “Short-Term Storage” need to be made prior to the package or freight being received.

RECEIVING

Check Before You Call

Before contacting us to check the status of a shipment, please call the vendor and confirm that the material has been shipped. If a department needs to inquire about freight not yet received, email distribution@utah.edu or call 801-581-8671
For freight inquiries, please have the following information available:

 

  1. Purchase order number, if applicable, or credit card information
  2. Name and address of sender
  3. Carrier name (FedEx, ABF, Old Dominion, etc.)
  4. Carrier assigned tracking number
  5. Department and recipient full name at University of Utah
  6. Building and room number where the freight is to be delivered

Items that Cannot be Received

  1. Live animals
  2. Perishable or refrigerated items that cannot fit in a refrigerator
  3. Packages labeled “refrigerate immediately”, “freeze upon arrival” or “special handling” instructions.
  4. Items ordered by outside contractors for work being done at the University. These items are to be delivered by the carrier directly to the contractor.
  5. “Cash on Delivery” (COD) or “Bill to Receiver” shipments.
  6. Personal Shipments
The shipments above will be re-directed and will be delivered by the carrier to the requesting department.

Addressing Packages

Packaging not properly addressed may not be accepted or may not make it to the requesting department as quickly as it should. Please adhere to the following guidelines regarding the proper addressing of packages by vendors.
  1. Package must be marked by the vendor on the outside of the package.
  2. The recipient’s name (first and last) must be on the package.
  3. The recipient’s telephone number must be on the package.
  4. The recipient’s building and room number must be on the package.

Purchase Order-related (UShop) Packages

  1. P.O. number should be clearly marked on the outside of the package and on the packing slip.
  2. Recipient’s name (first and last), department, telephone number, and building and room number should all be listed packing slip.

Non-PO/Credit Card Related or Non-UShop Purchases

  1. Must have the recipient’s name (first and last) and telephone number.
  2. The recipient’s physical address (building & room number) must be clearly marked.

Personal Packages

It is against policy to send or receive personal items, we assume no obligation for reporting damage claims, claiming concealed damage, or reporting incorrect shipments.

Will Call

Will Call can be arranged by contacting us by email at distribution@utah.edu
campus