CAMPUS RECEIVING

University Print & Mail Services – Campus Receiving, serves as the primary receiving hub for shipments arriving at the University of Utah’s campus. Our team is responsible for receiving, inspecting, and contacting senders for incoming freight, packages, or special services.

Our Address:
Located at 1795 East South Campus Drive, Rm. 253, Salt Lake City, UT 84112 – we are located west of the Huntsman Center, NORTH side docks.

Business Hours:

Monday – Friday 8 am to 4:30 pm

The role of Campus Receiving staff includes verifying shipment contents, preparing deliveries, and when applicable, dispatching them to the appropriate campus locations. Deliveries are processed on a first-in, first-out basis, unless specific handling requirements are needed. In most cases, shipments are delivered to the designated department either the same day or the following day, depending on when they arrive and the size of the order. Freight is held until the receiving department coordinates the pickup or the short-term storage.

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SERVICES OFFERED

RECEIVING

  1. Package Receiving (under 150 lbs.)

  2. Freight Receiving (Packages over 150 lbs., Equipment, Oversized Freight)

  3. Freight Shipping (Ship freight from campus to somewhere off campus)

  4. Radioactive or Hazardous Material Receiving (we do not ship radioactive or hazardous materials)

STORAGE

  1. Bulk Palletized Indoor Storage

  2. Indoor Small Box/Document Storage

  3. Indoor Small Equipment Storage

Campus Receiving has limited storage space. We are not a warehouse.
Campus Receiving services are offered for those departments or buildings without a receiving dock or who may not be capable of receiving shipments (in-bound) from third party carriers or who work from home and need items received to campus. Service is meant only to receive and temporarily hold items until a final delivery or pick up can be arranged.
Coming Soon: ALL PACKAGES OR FREIGHT HELD IN TEMPORARY STORAGE AFTER 14 DAYS FROM THE DATE RECEIVED FROM A CARRIER WILL BE CHARGED A  FEE OF $0.25 PER SQUARE FOOT PER DAY.
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RECEIVING (Click for More Information)

See list below for additional details about receiving.

TEMPORARY STORAGE (Click for More Information)

LESS THAN 14 DAYS FROM THE DATE OF RECEIVING
ALL PACKAGES OR FREIGHT CAN BE HELD IN TEMPORARY STORAGE FOR A MAXIMUM OF 14 DAYS FROM THE DATE OF RECEIVING FROM A CARRIER AT NO CHARGE.
Packages or freight without the proper contact information will be held until the sender or recipient is located.

SHORT-TERM STORAGE (Click for More Information)

MORE THAN 14 DAYS FROM THE DATE OF RECEIVING (COMING SOON)
ALL PACKAGES OR FREIGHT HELD IN TEMPORARY STORAGE AFTER 14 DAYS FROM THE DATE OF RECEIVING FROM A CARRIER WILL CHARGED A  FEE OF $0.25 PER SQUARE FOOT PER DAY.
Arrangements for holding a package or freight as “Short-Term Storage” need to be made prior to the package or freight being received.

RECEIVING

Should I check with the vendor before calling Receiving?

Yes. Before contacting Campus Receiving, please confirm with the vendor that the material has already been shipped.
If a department needs to inquire about freight that has not yet been received, contact distribution@utah.edu or call 801-581-7409.

For freight inquiries, please have this information ready:

  • Purchase order number (if applicable) or credit card information
  • Sender name and address
  • Carrier name (FedEx, ABF, Old Dominion, etc.)
  • Carrier tracking number
  • Department and full recipient name
  • Building and room number for delivery

What items cannot be received by Campus Receiving?

Campus Receiving cannot accept:

  • Live animals
  • Perishable or refrigerated items that do not fit in a refrigerator
  • Packages marked “refrigerate immediately,” “freeze upon arrival,” or with special handling instructions
  • Items ordered by outside contractors for university work
  • Cash on Delivery (COD) or “Bill to Receiver” shipments
  • Personal shipments

These shipments will be redirected and delivered by the carrier directly to the requesting department.

How should packages be properly addressed?

Packages that are not properly addressed may be delayed or not accepted. Vendors must ensure:

  • The package is clearly marked on the outside
  • Recipient’s first and last name is listed
  • Recipient’s telephone number is included
  • Building and room number are clearly shown

What is required for Purchase Order (UShop) packages?

For PO-related or UShop packages:

  • The PO number must be clearly marked on the package and packing slip
  • Packing slip must include recipient’s name, department, phone number, building, and room number

What is required for non-PO or credit card purchases?

Non-PO or non-UShop purchases must include:

  • Recipient’s first and last name
  • Recipient’s telephone number
  • Building and room number clearly marked on the package

Are personal packages allowed?

No. Sending or receiving personal packages is against policy.
Campus Receiving assumes no responsibility for damage claims, concealed damage, or incorrect shipments for personal items.

What is Will Call and how do I arrange it?

Will Call can be arranged by contacting us by email at distribution@utah.edu or call 801-581-7409

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